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Effective Date: 16/4/2025
First Tech Hub Solutions (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform in any way.
Please read this Privacy Policy carefully. If you do not agree with any terms, please do not use our platform.
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1. Information We Collect
We collect the following types of information from users:
a. Personal Information:
When you register for a course, fill out a form, or communicate with us, we may collect personal information such as:
Full Name
Email Address
Phone Number
Social Media Handles
City/State of Residence
Educational or Professional Background
b. Course Interaction Data:
We collect data related to your activities on our platform including:
Attendance
Assignment submissions
Quiz and exam results
Course completion status
Feedback forms
c. Technical Data:
Our system may automatically collect:
IP address
Device type
Browser type
Date and time of access
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2. How We Use Your Information
We use your data for the following purposes:
To provide access to training programs and resources
To send course-related updates and reminders
To issue and verify certificates
To respond to your questions and inquiries
To analyze engagement and improve course delivery
To notify you of future courses, opportunities, and updates
For administrative or legal purposes when necessary
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3. Certificate Verification
All issued certificates are stored in a secure digital format. Users, employers, or third parties may verify certificate authenticity via a unique verification link printed on the certificate. Only basic identifying information and course completion status will be shared via the portal.
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4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share data:
With instructors or partners involved in your training
With service providers (like email delivery platforms)
To comply with legal obligations (if required by law)
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5. How We Protect Your Information
We implement security measures to protect your personal information, including:
Secured hosting environments
Access controls for administrators
Regular backups and updates
Password-protected systems and tools
However, no online platform is 100% secure. We cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.
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6. Your Rights
You have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data (where applicable)
Withdraw consent from marketing communication
To exercise any of these rights, please contact us at the email below.
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7. Data Retention
We retain your data only for as long as necessary:
For the purposes outlined in this policy
To comply with legal, academic, or operational requirements
Certificate verification data may be stored indefinitely for recordkeeping and validation
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8. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Effective Date” will be updated. Continued use of our services means you agree to the updated policy.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
First Tech Hub Solutions
Email: firsttechhub1@gmail.com
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